SunRocket Complaint - Out of Business
On Tuesday, 7/17/07, SunRocket voip phone service ceased to exist. I emailed customer service thinking that I was experiencing a brief interruption in service. I received an automatically generated response saying that someone would be contacting me within 48 hours. Several of my family members use SunRocket as well. None of their phones worked either. When doing a search I found little information. MSNBC had a small blurb that stated that SunRocket had gone out of business. No communication has been sent out to customers from SunRocket to confirm the shutting down of its services.
Where does that leave me and the 200,000 SunRocket customers? I can not seem to find much information out there. I just signed up for another year in May and SunRocket charged my credit card for $199.00. Do I have a chance to get any of that money back? Will I be able to port my number to a new company? Who do I direct my complaints to? Is anyone else out there experiencing the same or been in a similar situation? What recourse do consumers have when a company goes out of business?
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