North American Bancard Complaint - Internet SCAMS Reach a New Depth: North American Bancard
BIRMINGHAM, MICHIGAN -- To list the misrepresentations made by North American BANCARD et al, would take too much of your time to read and I suspect most of you who read this have experienced, or will experience the same costly problems with NAB as we have.
If NAB has your bank account information, I would consider CLOSING YOUR ACCOUNT and opening a new account as they may use your account number for a "free-for-all" (for them) at some later date as they did with our company.
We thought we were finished with these ill advised and morally challenged individuals known as NAB collectively, over a year ago- we were just happy to be done with them and their corrupt practices- we even considered swallowing the loss associated with NAB as no one has that many hours to make the same calls over and over and hear a different lie each time. Surprise! Over a year later, we discovered that they "out of the blue" debited our commercial account for nearly $1,800.00- guess "they", including Ms. Kim Tippin (an individual of many different titles depending on who she is speaking with or writing to at a given moment), thought we wouldn't notice the theft of our funds.
In retrospect, rather than paying the ill-placed funds to NAB at the onset, I wish we would have just went on the Internet and played Internet poker. At least once the money was lost, we would have been done.
I am going to write them a seven day demand letter today. Past experience dictates they will not properly respond- We will file a law suit against North American Bancard as well as it's "principals and employees" individually as co-defendants.
Although I have searched the Net for "praises" or even satisfied customers / victims of North American Bancard, I have not been able to find one. If there is a satisfied customer out there, I would appreciate hearing from you as well.
Company Response on 8/14/2007:
At North American Bancard we pride ourselves on providing quality service to our Merchants. Our contract specifies a three-year term and breaks down all fees associated with the contract and how they are applied. This includes, but is not limited to, the Discount rate paid, Monthly Minimum and Statement charges as well as early termination fees.
Based on the information contained in this post we were unable to determine the Merchant Account in question in order to specifically address this case. However, it is our belief that it may relate to a collections effort on delinquent accounts that have violated parts, if not all of the Merchant Agreement. If the account in question was incorrectly debited we would need specific information in order to properly address the concerns or correct any errors. If an error was made we sincerely apologize for any oversight and any inconvenience you may have suffered.
Please contact our Merchant Awareness department at 1-866-476-0797 so that your specific situation may be properly research and addressed. Please have your Merchant Account number ready.
Since our inception in 1992, we continue to provide unparalleled merchant account processing services for each and every customer. In dedicating ourselves to providing quality services, we continue to scan the digital horizon in order to offer state-of-the-art merchant account processing equipment, competitive rates, and superior, personalized service. Our responsiveness, integrity, and commitment to quality services have propelled us to the top of the merchant account processing industry.
Director of Risk Management
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