Home Depot Complaint - Don't buy appliances from Home Depot
OAK LAWN/CHICAGO, IDAHO -- Home Depot takes no responsibility for the delivery or installation of the appliances they sell. Be warned. Unless you can take it home and install it yourself...DON'T BUY FROM HOME DEPOT.
I purchased (among other things) an LG dishwasher. The delivery person never took it out of the box and said it wouldn't work for my kitchen. He gave me a lengthly explanation about how all LGs needed an outlet directly behind the appliance...yadda,yadda. I discovered later it was all BS. For reasons known only to him,(late for a date, needed a cocktail, had to go to the bathroom, who knows?) he simply didn't want to install the dishwasher.
I had to return to the store (where they tried to make me pay an additional delivery charge) and select a different,less desireable brand. The next delivery person (and subsequent others) told me there was no reson I couldn't have used the LG.
When I informed the store manager, his response was, "Isn't that terrible? This happens to us all the time. We have no control over delivery and installation."
Apparently they use a GE delivery service that contracts out to local companies. It's basically a crap shoot as to who is going to come to your house. God only knows where they get these people.