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Barilla Informative - Infestation of Food - WASA bread

Review by lockwood on 2007-07-21
LACROSSE, WISCONSIN -- The Barrila Company, foreign company, owns WASA bread another foreign company. I have found worms in 3 of their bags of crispbread. I complained to Barilla and they flatly denied that it was there fault and said it must of been the stores fault, Festival Foods. These worms have been eating for awhile because the one that fell out of the bag when I was about to eat the cracker was big. I saved one bag for proof. I kept one bag where I worked and that bag also had worms. They did offer me coupons which I didn't want since my daughter and I get sick every time we think of that food product or food products similar to the crisp breads. I did ask for $500 which I thought was EXTREMELY reasonable. There was really a lot of worms and I don't even know if I ate any because I wasn't paying attention until one big fat one fell out of the bag as I grabbed another crispbread to eat. There claims representative said if I didn't go to the doctor, I have no claim which I think is bogust.
Anyway, these people were very rude. After that they blocked my e-mail address (I complained by e-mail) which is really dumb because anyone can go get another e-mail address. I don't know who they think they are but to me they are just another foreign company who doesn't give a sh**, about Americans. Thank goodness my house did not get infested. I don't know who I can complain to and I don't know if the way they do business is done within our laws and done properly.
Very frustrated in Wisconsin
Comments:18 Replies - Latest reply on 2011-08-05
Posted by Skye on 2007-07-21:
They are mealy worms. They grow out of the pasta, rice, andl flour. They do not get into the package, they are already in it. Google it, and will see how common this is. The best way to prevent this, is store everything in tupperware, and put it inside of your fridge.

Why do you think you were entitled to $500.00 bucks??
Posted by Anonymous on 2007-07-21:
Pirate would cringe about a Barilla Informative he eats this stuff all the time.
But I must agree with Skye on this one!

Skye are you not going to talk to me anymore? What's up with that?
Posted by DebtorBasher on 2007-07-21:
Skye is absolutely 110% right! In the summer time you should keep any flour, rice, wheat products and pasta in the refridge..You also have to watch your spices in the summer months too...
Posted by Skye on 2007-07-21:
I'm sick. Been very ill for the last couple of days. Terrible cold and knee pain :(


Going back to bed. See ya's later.
Posted by DebtorBasher on 2007-07-21:
Hope you're feelin' better soon, Skye...I'm sure Mr. Skye will be tending to your every need...take care!
Posted by Anonymous on 2007-07-21:
I'm Sorry you don't feel well Skye. * sad *
We love you...
Posted by Anonymous on 2007-07-21:
Check is in the mail.
Posted by Anonymous on 2007-07-21:
Hi Skye!!!
hope you feel better
being sick is the worst.
Posted by lockwood on 2007-07-21:
They offered me coupons and I didn't want coupons. Is there any way of food processing where you do not get mealy worms? If you don't ask, you don't recieve! They really did not have to be rude to me because I e-mailed them something negative about their product. They could have explained why. At the very least, they could have re-imbursed me for my loss.
Posted by runaway on 2007-07-21:
$500 when nothing happened to you? NOT going to happen. Skye is right, they're very common little critters.
Posted by Anonymous on 2007-07-22:
What loss???? Do you honestly think that they are going to cut you a check for $500, because you & your daughter feel sick when you think about that food product????

You're not Tabatha Green / Michelle Connery / Angela E. by any chance, are you?
Posted by old fart on 2007-07-22:
Improper product rotation and storage is at the root of your problem. Barilla is not liable for what happens after it leaves their processing facility. The store where you purchased the product is more likely the cause, or you might do a careful and searching inventory of your own food cupboard. All it takes is one small food item overlooked in your cupboard to harbor grain infesting beetle or moth larva, and a good deep, and I mean DEEP cleaning of anywhere there are dried vegetable based products is in order. Even things like dried, cut flowers or pet bird seed will cause this to occur. It's totally unlikely that you will get any compensation.
Take it from an old pest control guy... take the coupons and run!
Posted by old fart on 2007-07-22:
Lockwood..... for your information, barilla products here in America originate in Ames, Iowa, in the good old US of A.It seems fitting that the Local insect larva are also bred here too... chances are that as ugly as they seem, they are probably more nourishing them most other foods we eat.
Posted by Starlord on 2007-07-22:
BArilla produces the products, which are sold to a wholesaler. The wholesaler stores the product in his warehouse until he sells it to a jobber, who moves it to his warehouse, until he sells it to the store chain, who puts it in their warehouse until it is sent to the individual store. This is for those people who think the store gets the product directly from the manufacturer. $500, are you outta your rabbit-a** mind? What makes you think you are due 500 clams? you shoulda taken the coupons, now you got nothing, which is really waht you deserve. Don't be such a prima donna. Skye, get well soon, we miss ya.
Posted by Starlord on 2007-07-22:
Barilla produces the products, which are sold to a wholesaler. The wholesaler stores the product in his warehouse until he sells it to a jobber, who moves it to his warehouse, until he sells it to the store chain, who puts it in their warehouse until it is sent to the individual store. This is for those people who think the store gets the product directly from the manufacturer. $500, are you outta your rabbit-a** mind? What makes you think you are due 500 clams? You shoulda taken the coupons, now you got nothing, which is really what you deserve. Don't be such a prima donna. Skye, get well soon, we miss ya.
Posted by old fart on 2007-07-23:
For anyone who cares to know, if you have any doubt about grain based products, the most efficient way to avoid this situation is to put the product in the freezer, preferably one that normally goes down to about - 30 degrees for 48 hours. Larva and eggs will not survive this type of environment.
Posted by pixybug on 2011-08-05:
I found maggots in my box of barilla pasta today and this is not the first time I found them in a box the christmas before last
Posted by Skye on 2011-08-05:
Maggots aren't normally drawn to wheat products,they feed on decaying flesh. But you should contact Barilla and let them know you could not use the product. Contact them at:

http://www.barillaus.com/Pages/ContactUs.aspx

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