AutopartsGiant.com Complaint - Return policy - Online automotive parts company
CALIFORNIA -- We recently ordered ball joints from this company. Be sure and read the fine print. You may need it later if you need to get your money returned on parts that you have returned.
First, it took us a few weeks to get these parts. We had to go elsewhere to get parts to use for a repair as these parts did not arrive in a timely manner. It took weeks to get a return authorization.
When we finally did and returned the item, they did not process for an additional ten days from when the return arrived and refused to refund our
money claiming that they would only do so after an additional 2 weeks. They claimed we should have read the "fine print" on their website.
Further, they charge a restocking fee. We still have not received our money although our return has technically been with them for weeks.
Your refund is at their whim.
Good luck. We will not order from them again.