Progressive Auto Insurance Complaint - I got rear ended by them and they're harassing me
CALIFORNIA -- I received a letter demanding my appearance in court. I am not sure what this is in regards to since I have taken care of my cars damages through my own insurance company. I paid my $250 deductible and I paid for my own rental, the insurance companies are supposedly dealing with each other.
A couple of weeks after the accident I received a series of harassing unprofessional phone calls from the other parties supposed insurance company “Progressive”.
Progressive refused to disclose any insurance information. They wouldn’t give me the policy number or anything. I was the one who was rear ended and I was unable to get any information from them. After the third call from Progressive, I asked them not to call or contact me and that I will go through my own insurance company, State Farm.
I went through my own insurance company. I had my car serviced the bill was very minimal less than $550 in total damage. I even chose an inexpensive rental that I had for four days. Please note that I drive a new Lexus and I went for the inexpensive rental and I didn’t have to but I did. The collision center gave me a guarantee for life for the paint repair on my car so I didn’t end up getting a new bumper.
After reading the letter of complaint from the Sheriff’s department and my demand to appear in court I still feel that I am being harassed by Progressive Insurance Company.
Unfortunately I cannot make an appearance to court date. I purchased non- refundable airline tickets. I will be out of the country and then New York.
I have attached:
1. My insurance card information for 16028(c) V.C. plus $10 correction.
2. Collision repair invoice
3. Rental car invoice
4. Copies of my flight reservations
I hope the attached information clears me and my need to appear in court. I have clearly become a victim of harassment from Progressive Insurance Company. I still have not been reimbursed by them for my $250 and rental car charges.