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Accredited Home Lenders Complaint - Unprofessional ethics

Review by JacquelynH on 2007-07-24
SHARTLESVILLE, PENNSYLVANIA -- Accredited is the worst mortgage company I have ever dealt with. they are unprofessional and their customer service is the worst. They never call back and when they do, it is too late. I am currently in foreclosure with them on my property and they are treating us like dirt. they avoided making a return call to our attorney so that they could proceed with foreclosure. They also are returning $14,000 to us that we paid to them to stop foreclosure. Again, not returning our calls. They did not want to hear any reasons for the delinquent payments, did not care that my husband was in the hospital twice and is currently on worker's comp, they only wanted their money.

I will hope to never deal with them again and will never recommend them to any friends or family. Although I will bad mouth them to anyone who will listen.
Comments:2 Replies - Latest reply on 2007-07-24
Posted by runaway on 2007-07-24:
You are 100% correct: they don't care about your life or your problems. They are a business, not your best friend, and they only care about your upholding your end of the legal agreement you had with them. However, mortgage companies will usually allow you to pay up to date in full, so either the $14,000 was not the full amount you were behind (including legal fees, you now owe them that, too) or your house has increased HUGE amounts in value, or you are considered such a poor credit risk that they'd rather not take the chance on you.
Posted by jktshff1 on 2007-07-24:
gotta agree with runaway...your fault not theirs..take the responsibility.

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