Home Depot Compliment - Impressive Customer Service
MACHESNEY PARK, ILLINOIS -- My wife and I purchased new appliances 10 months ago from Home Depot in Machesney Park, IL. Last Saturday our LG Refrigerator stopped cooling. We called LG who got us in contact with a local service agent (Milford Refrigeration and Appliance). Milford came out and diagnosed the problem but did not have the part in stock. Since it was Saturday it would not be ordered until Monday and should be in by weeks end. Not being able to go for a week without a fridge we called Home Depot where it was purchased. After telling the Appliance Manager (Dean) our situation, he had a loaner fridge delivered within 2 hours. We could use this until our was repaired Free of Charge.
It is rare these days to find this kind of customer service.