Cingular Wireless Complaint - Cell phone contract
TACOMA, WASHINGTON -- Before my husband and I were married, he had less than perfect credit. As soon as we were officially hitched, I took over paying his bills so I would know that they were on time and also to re-establish his credit. Two years later, we moved and he wanted to put me on his cell phone contract since my carrier did not offer service in the area. We went to the store and after pulling up his file, the service rep said it would require an $800 deposit to get me a phone. That seemed a crazy price to get a simple phone, so I had them open a new account in my name. I got the same phone free--no deposit. I understand that the company has to protect themselves from persons with bad credit, but for the last two years, all of his payments have been on time--no delinquincies. When I questioned the sales rep, she informed me that because he had to put a deposit down once, he will never qualify for a free phone. I think there should be a point where his credit should be reviewed and if found satisfactory, he should start with a clean slate. Am I wrong??