Alitalia Airlines Complaint - Luggage Stolen or "lost"!!!
OVERLAND PARK, KANSAS -- My daughter flew with several other students to Italy and Greece and 10 of the students and chaperones "LOST" their luggage thru this airline and they refuse to return it.
She traveled on June 13 and this is now July 25 and she still hasnt recvd her luggage. He have filed claims, contacted our congressman and the American embassy in Italy, still no luggage.
AND.....do not contact their corporate offices, no one answers the phone!!! If you call Italy direct and it happens to be the end of someones shift , THEY HANG UP ON YOU!!!
This is the worse airline ever. There was a website www.alitaliasucks.com, but I see they got that off the internet.....TO MUCH PRESSURE!!!!!