JCWhitney.com Complaint - The Problem! - Car Audio
SIERRA VISTA, ARIZONA -- Customer Service Dept. are always the main problem of an Online Auto Parts Retailer Company, just like JC Whitney even though they offer quality and cheap car parts, the customer service agents makes the ordering even harder for us customers espeacially when they sound so unsure of what they are saying... Just like what happened to me last month when I order a JVC 4" Dual Cone Speaker, I calle their customer service dept nos. and the ask some very basic information about the item that I'm about to purchase and the agent sounds very unsure about his answers and because of that I began to doubht their service.