Stalling Financial Complaint - Rudeness
MUNDELEIN, ILLINOIS -- I was trying to pay off an collection account with them and they were very short and curt. I even spoke with the supervisor to get an explanation about why I couldn't get get a letter in writing stating that the balance is paid in full and she said "We can't do that."
Here I am trying to pay off the balance and they could a least be nice. By the way they are sneaky too. They will ask you for you current number and address, don't give it to them. Just say, "the address and number that you have in the system"and leave it at that. We really need to get more knowledge about what we can do and what they can do. Thanks for letting me vent.