Inkjet Complaint - Wrong HP Cartridges sent

Review by koreanpow1950 on 2007-07-26
NEW YORK -- I ordered 3 black inkjet cartridges for my HP
PSC 1410v Printer and 2 Color cartridges om July 17,
2007. I received the order on July 24, 2007. The
order, # inkjet Order 344018 was correct for the
2 Color Cartridges, but instead of sending me my
3 Black HP Cartridges, I received 3 foreign made
cartridges. I sent an e-mail advising inkjet of
the wrong order on Tuesday, July 24, 2007, and
requested a Return Authorization Number, but did
not hear from them. I sent another email at 9:02AM
on July 26, 2007 asking again for an RWA and if I
did not receive it, I would not order from them
again and would file a complaint with,
which I am doing now. Apparently this company does
not believe in customer service. James
Comments:2 Replies - Latest reply on 2007-07-26
Posted by trumania on 2007-07-26:
So... what company did you order from?

Try calling them on the phone. Emails are not reliable.
Posted by Anonymous on 2007-07-26:
I can't read this complaint, too many ADS in the way or something.

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