Sequoyah Restaurant Complaint - I did request for a "well done" steak!!!

Review by Mr.Sayed on 2007-07-26
FOGGY BOTTOM, DISTRICT OF COLUMBIA -- My company invited me & my co-workers along with our spouses to the "Sequoyah Restaurant" in Foggy Bottom, Washington DC.
After couple of drinks & few good remarks from management, it was time for our dinner. at each table there were 6 to 8 couples, we had bread & butter along with salad. From menu, I ordered steak meat & requested to be cooked "well done" & my wife & others couples order fish & chicken. When the waiter brought my dish, I cut through the meat & it was all bloody red & raw meat. I have never had eaten this kind of "raw" meat in my life. I asked for my meat to be re-cooked. He took my dish to the kitchen & brought it back right away & It was "raw" again... Since the steam was coming out of it, I had a feeling it was cooked in the microwave. Since I could not eat the "raw" meat, I cut the meat in half & I requested again for my dish to be "really" cooked this time. Meanwhile, others including my wife were eating their food, joking, & laughing at me with my dish & my "well cook" requests.!!!
One of them jokingly told me "is it done yet!?".
When the waiter came back with my food, half of the meat was gone & other half was cooked but still was somewhat raw. I just ate cooked part of the remaining half. After we left, we stopped by a fast-food restaurant & got a "well done" hamburger.!
I would not order a steak dish from this Sequoyah restaurant again, since there is no "well done" understanding in their service!!!
Comments:21 Replies - Latest reply on 2007-07-28
Posted by Anonymous on 2007-07-26:
Too bad they didn't have a grillmaster such as myself cooking your steak for you.

I say give them another shot.
Posted by Anonymous on 2007-07-26:
Warning: Sending food back CAN be hazardous to your health. Hopefully this wasn't the case, Sayed. Is this a "high end restaurant?"
Posted by Anonymous on 2007-07-26:
what is "steak meat?"
Posted by Anonymous on 2007-07-26:
Meat from a STEAK I suppose.
Posted by Anonymous on 2007-07-26:
what's a "high end restaurant?" too few fries?
Posted by trumania on 2007-07-26:
Eww. I feel for ya man, after seeing a raw steak on my plate I'm not sure I'd be able to eat after that.
Posted by Anonymous on 2007-07-26:
Lets just say that they usually don't serve HOT WINGS.
Posted by Pomona Guy on 2007-07-26:
Maybe you are a bad employee and management is sending you a message?
Posted by Slimjim on 2007-07-26:
Some chefs are very funny about what they consider well done or burned. Still, nuking it? Boo!
Posted by Anonymous on 2007-07-26:
Be glad it wasn't undercooked chicken!
Posted by Anonymous on 2007-07-26:
Once again slimjim and zzrokk destroy another comment section with their silly off topic comments. That's probably why nobody likes slimjimjohnson2000.

Smart people trust Pirate... You should too!
Posted by Slimjim on 2007-07-26:
WTF are you talking about stew? Your act is getting real old and maybe, just maybe, someone will notice it really is taking a toll on this place.
Posted by Anonymous on 2007-07-26:
That's not the only reason nobody likes slimjim.
Posted by Pomona Guy on 2007-07-26:
Posted by Starlord on 2007-07-26:
One thing that makes me upset about so-called high end restaurants is hte fact that it is hard to find someone who will fix a steak to the customer's order. All too often, you order a steak, and the cook prepares the steak the way HE likes it. We have Barney's and the Golden Corral in Casa Grande and they both prepare steaks exactly the way the customer asks. I ate at a steakhouse back home that was part of a national chain. I love rib eye, "the queen of steaks" and I eat it very rare, what some call 'blue'. They give you a little plastic tent on your tray that the color and number tel them what you ordered and how it is to be fixed. We got to the table, and shortly, the waitress brought my steak. I cut it and it was just slightly pink, which was, as far as I was concerned over-cooked. I excused myself and went to the steak grill. I told the cook the steak was way over-cooked. He gave me a smarta** look, reached in his little fridge, threw a rineye on the grill, flipped it over, then put it on a sizzle plate and slid it at me. I smiled and said, "Now, why couldn't you have done that the first time?" He gave me a horrified look and said, "You're going to eat THAT?" I laughed and said, "Every bite, with great relish." The thought of his lovely green color still warms the cockles of my heart.
Posted by shawnp80 on 2007-07-27:
Well done steak is horrible. It's medium for me.
Posted by Anonymous on 2007-07-27:
Posted by Anonymous on 2007-07-27:

medium rare with horseradish
Posted by Anonymous on 2007-07-27:
Medium rare, but I'll save the horseradish for my ham.
Posted by Anonymous on 2007-07-27:
Medium-medium well,with A-1,or garlic butter..mmmmmm
Bacon wrapped fillet..mmmmmm
Posted by doescustomerserviceexist? on 2007-07-28:
6-8 couples that's 12-16 people.
I want to know was only one waiter waiting on you?
Whenever our company plans a big dinner they request 2 waiters. If it involves the whole company they reserve a whole restaurant and the whole staff, or a whole section with enouph staff.
I think your company was ill prepared and put a lot of presure on the reastaurant. That's a lot of people and only one person's meal made wrong I'm impressed.
I'll make sure to look them up if I'm ever in the area.
Thanks for the referral.

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