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Little Caesar's Pizza Complaint - Prices Hard To Find

Review by autumn35802 on 2007-07-27
HUNTSVILLE, ALABAMA -- I've been a patron of Little Caesar's Pizza both in Athens and Huntsville for over 20 years now and love their pizza.

I've been going to the one on Bailey Cove Road ever since it opened a year or two ago and the only problem I had was when an employee gave me the incorrect change.

However, tonight I went there and ordered a large, thin crust pepperoni pizza and cheesy bread. Their thin crust pizzas have always been $5.00 (which was still the case tonight). However, when I looked around the location for the price of the cheesy bread there wasn't a price menu posted and when I asked for a printed menu I was told they didn't have them (anymore). The prices of the drinks aren't posted and the only prices that are are the items on special.

This is wrong! I'm on an extremely tight budget and a pizza/cheesy bread is a real splurge for me!

This is a great way for employees to charge people whatever they want to and get away with it.

When I spoke the the manager about not all their prices being posted he shrugged his shoulders and said he would mention it to the store owner.

Is there a law that ALL menu item prices must be posted or printed on a menu?
Comments:17 Replies - Latest reply on 2007-07-30
Posted by Pomona Guy on 2007-07-27:
If you are on a tight budget, go get some pop and fresh bread dough and make your own cheesy bread.
Posted by autumn35802 on 2007-07-27:
I knew when I posted this that someone was going to post a smart remark to it. Pomona, even though I'm on a tight budget, I DO like to eat out every now and then and I DO watch my money. I'm out of debit thanks to being on a tight budget - are you??

This location no longer has a printed menu and not all their prices are posted. THAT IS THE PROBLEM.
Posted by Paks on 2007-07-27:
Ever heard of asking the person behind the counter?
Posted by Justusryan on 2007-07-27:
Paks- Thats exactly what the OP did.
Posted by Pomona Guy on 2007-07-27:
If you are on a tight budget to stay out of debt, then I retract my original statement.
Posted by Anonymous on 2007-07-27:
Why did yhuo not ask for the price when yhou were ordering, and justusryan autuumn never asked for the prices just the printed menu when they said they had none then autumn should have asked for the prices.
Posted by shawnp80 on 2007-07-27:
Quit your belly aching Autumn. Are there really Little Caesars still open. I havent seen a "pizza, pizza" commercial for years.
Posted by jktshff1 on 2007-07-27:
I think it is wonderful when someone gets out of debt. Great job autumn but.....
Justin, in defense of Pamona, and I quote "I asked for a printed menu I was told they didn't have them (anymore)". Why didn't the OP ask for the prices? I am sure the employee would tell him/her the current price and if it was not in the budget..go somewhere else. If a person has been going to a place for "for over 20 years now", they should know if they can afford it or not.
Not putting the OP down, but this not a good complaint and autumn new it "I knew when I posted this that someone was going to post a smart remark to it".
Posted by ejack053824 on 2007-07-27:
LOL Shawn! Autumn.....thanks for informing us on your financial success! Now....do you want a medal for that?

Future advice Autumn...don't be a smartass on here. Pomona might let it slide...most others won't. :)
Posted by Anonymous on 2007-07-27:
There is nothing wrong with going out to eat once in a while PG, even if you are on a tight budget, who does not enjoy the occasional outting here and there. Autumn, you said that you have been going there for twenty years, if you go often shouldn't you know the prices anyway.
Posted by bsb7140 on 2007-07-27:
there crazy bread is 1.20 and the Italian cheesy bread is 3.99... i only know this because I was there just the other day...now quit complaining because now you know!
Posted by Skye on 2007-07-28:
Here is their website, complete with locations and phone numbers so you can call ahead to see how much you will need to spend for the meal. This website provides all locations in Alabama.

This website also provides coupons that you can print.

http://www.littlecaesarspizza.com/
Posted by doescustomerserviceexist? on 2007-07-28:
You would think that the owner of the store whould have all the prices posted to save on time.
When there is a line, waiting customers can have there order all figured out by the time that they get to place an order. Also, employees who have to repeat themselves over and over in a day can get sick of a job real fast. Spending money to train new employees all the time cost a lot of money and time.
I think that you need to contact the owner and the pizza joint's main office as well.
Posted by rebelnrocker on 2007-07-28:
LOOOOVE the Little Caesars, especially the $5 Hot-n-Ready - the place where I live always has such gorgeous pizza's it's a shame to eat 'em! :-) They are all OVER Michigan 'cuz Illitch (who owns 'em, along w/ the Red Wings & others...) is here. I'm glad they're in the South though, that's cool! (By the way...they don't post the prices where I go get my "quicky" pizza either so it IS hard to figure out how much to have if you decide you want something extra.)
Posted by Ponie on 2007-07-28:
Right on, reb! Mike sure did a good job in our area, didn't he? Even got our hapless Tigers into the World Series last year. Those Stanley Cups are something he can be proud of. Did wonders with the Fox Theater. His wife is going gangbusters with her casino, also. Their daughter doing the same with Olympia Entertainment. To think, this empire had its beginning with a small pizza parlor. Too bad one of the boys turned out to be a kook. Otherwise the whole family has their heads screwed on correctly. Were you around when there was the big pizza rivalry between Mike and Tom Monaghan (Domino's)? Ironic that one pizza magnate (Tom) sold the Tigers to the other pizza magnate (Mike).
Posted by Anonymous on 2007-07-28:
I agree the prices should be posted. You shouldn't have to ask... How silly. Autumn thanks for posting this review. I found it quite good. I voted it very helpful.
Posted by doescustomerserviceexist? on 2007-07-30:
AlleyS: Say I was to have $15.00 and there was a line of people in front and in back of me. By the time I sit and wait for each person in line to ask what the prices are, then I get my turn to order, I have to ask what the prices are and then figure out what I want to fit my budget of the cash I may have on hand. While the customer(s) behind me start to get frusterated, because I have to now make my mind up.
If the prices were posted then I could decide what I wanted while waiting in line, which would be shorter because there wouldn't be everyone before me asking the same q's on the prices. I'd give my order right as I approched the counter no q's asked, then nobody behind me would leave feeling frusterated over there wait.
Everyone would leave happy.
Posted prices saves a lot of time, just look at places like McD's or Jack in the box drive thru's. Most that I go to have a menu bord posted w/prices, before you even make it to the second menu board where you place your order, so by the time you get to the mic. you've made up your mind. They have the "save time" concept.
As for Any employee getting sick of there jobs real fast.
Really speak for yourself.
Any? Who are you refering 2? I haven't gotten sick real fast. In a 5 year period. I only lost 5 employees due to school, babys, only one didn't like the job and he stayed for over a year. That's not real fast to me.
All my friends have been at there jobs for years, so what are you talking about? Silly.

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