15
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Greatcall,Inc. Informative - Jittebug cell phone service

Review by xxxoo on 2007-07-28
DEL MAR, DISTRICT OF COLUMBIA -- I bought the Jitterbug cell phone a week or so ago. 50% of the time I cannot connect to the person I am trying to call.I have to dial and redial. I called customer service 5 times. They tell me it is a network issue and not their problem. One guy said it was the FCC's fault. I live in LV, NV how can it be a network problem? I want a full refund or a replacement phone. All I get is the run around!
Comments:2 Replies - Latest reply on 2007-09-17
Posted by Moonrise on 2007-07-28:
Please keep us posted on your Jitterbug service. I was just going to get one but now I'll hold off. Thank you.
Posted by honestrep on 2007-09-17:
Don't get a Jitterbug. The makers (Great Call Inc) charge their customers for calls they never place and it is really hard to get a signal most places. Great Call Inc. is nothing but a fraud.

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