Southwest Airlines Complaint - Southwest Baggage Theft & Mishandling
ALBUQUERQUE, NEW MEXICO -- I checked a bag at LAX for a non-stop flight to ABQ. About 50 DVD were securely packed in the bag. The bag never made it to Albuquerque. It appears Southwest put the bag on a flight earlier than mine (what happens if that is done intentially to bomb a plane you're not on???) and by the time I arrived in ABQ, the bag was not there.
I have reviewed the security tapes at ABQ Airport, and the bag clearly did not make it to the retrieval carousel. SOUTHWEST IS ABSOLUTELY THE WORST CATTLE-CAR OF AN AIRLINE IN THE WORLD, AND THE HIRE THEIVES AND FELONS TO HANDLE THEIR BAGS.
MY ADVICE IS: 1. NEVER FLY SOUTHEST AIRLINES; OR 2. DEMAND THAT YOU BE ALLOWED TO "CARRY ON" EVEN THE LARGEST OF BAGGAGE AS YOU KNOW THE BAGGAGE HANDLERS ARE THEIVES, AND MANAGEMENT COULD NOT POSSIBLE CARE LESS!!