BLOCKBUSTER Informative - Total Access Price Increase
I'm sure everyone has seen the commercials on TV advertising BlockBuster Total Access as compared to Netflix whereby if you subscribe to a plan, you can get DVDs shipped to you in the mail and exchange them at a store for another DVD. I am currently on the $9.99 plan which allows me 1 DVD at a time and anytime I get a DVD in the mail, when I am done with it, I can take it to the store and exchange if for a DVD from the store while I am waiting for my next DVD to arrive in the mail. It also includes 1 e-coupon per month which is good for 1 free DVD or Game Rental from the store. Other than a few times when they have been slow to send the next DVD, I have been pleased with the plan.
Last night I was just looking around the Blockbuster web site and in the Help section, found out the prices of their plans are going up. My plan is going up from 9.99 to 16.99 plus tax and the e-coupons are being eliminated. They have cheaper plans but they limit the number of DVDs you can exchange at the store. If I choose to stay on the 9.99 plan, I will only be able to exchange 2 DVDs at the store per month.
I am writing to let other people know about this. They are supposed to send their customers an e-mail stating the price increase before it goes into effect. I haven't gotten an e-mail yet. It sounds like everyone will be at the new prices by 9/15/07. You can go into the Help section on Blockbuster.com and get more information about this.
It would have been nice if they had let everyone know via e-mail instead of having to find out by accident. Also, I don't like the fact that they have eliminated the free DVD/Game Rental monthly coupon. If I do stay on my current plan and I have problems with slow service again, I will definitely drop the plan.