UPS Complaint - UPS damaged goods and small claims court
USA, CALIFORNIA -- Unless you have a great deal of time and nothing better to do, don't bother trying to take UPS to small claims court to collect for goods damaged in shipping. UPS is self insured so they do not come under the jurisdiction of any state insurance commisioner. There insurance adjusters know every dirty trick in the book to get out of paying a claim. I have been fighting for over a year to collect on a claim. There job is to go to court and that is what they get paid to do. You cannot collect a small claims judgement for time off work. They know how the system works and how to get postponements and delays and they use it to their advantage. They collect a great deal of money for insured packages and most get through ok. But when there is a claim they have a whole list of reasons why they won't pay. I think the Attorney Generals office should invistigate there deceptive, dishonest, and probably fradulant insurance practice.