KZ RV Complaint - Poor Quality - KZ Frontier Mdl 2605 Travel Trailer
LAS CRUCES, NEW MEXICO -- My wife and I are relatively new to RVing. We purchased this unit since we felt it would be suitable in economy and our RV experience. Granted we are neophytes and probably expected a little too much (thinking along the lines of buying a new car). Well, within two weeks into our first campsite we made a list of problems that nearly filled a page of paper. There were leaks, broken drawer guides, electrical problems, noisy furnace fans, and etc. The dealership was great and provided help and will attempt to resolve other issues upon return from our summer trip. I sent a two page letter to the KZ RV manufacturer one month ago and they are yet to respond. I was tactful yet direct in my letter giving a full list of problems and recommendations about quality improvements during construction. I also stated that I doubt they or anyone on their staff would buy a car or truck with the same deficiencies they passed onto their customers!
If anyone considers purchasing from KZ, and they May have good products elsewhere, I would highly recommend a very careful scrutiny before they affix their signature to any purchase. My initial experience, as noted above, has been quite unpleasant and I would rate the quality of their products as very, very poor!!