Home Depot Complaint - Home Depot Doesn't Think Married Women Can Make a Solo Decision
Recently on a visit to Home Depot with my husband, we were approached an employee inquiring about possible bathroom remodeling and a free, no obligation home visit consultation from one of their designers. As we've wanted to remodel all three of our bathrooms I quickly said yes and signed the sheet. I indicated one bathroom in particular. She said I would receive a call in a couple days to set up an appointment. I received a call the next day from a man who wanted to set up an appointment, offering both day and evening appointments. I wanted a day appointment so not to disturb my husbands free evening time as he is not interested in how or what I decide on for our house and completely trust my judgments. The man setting up the appointment asked if I was married and I said yes. He then quickly informed me that both my husband and I would have to be present. I asked for an explanation and he had none other than it was company policy. I FEEL LIKE I'M BACK IN THE FIFTIES'. WOMEN CAN MAKE COMPETENT DECISIONS!! Hence to say, he would NOT schedule an appointment. He said he would get back to me later that day after talking to his supervisor, which he didn't. Feeling very confident in my womanly ability to make good decisions I decided to call their 800 number. I received the same answer from the man on the phone that it was company policy. He also had no other explanation and no cause for concern on how this May affect women. Since then I have talked to several people asking their opinion and everyone agreed that what Home Depot was doing was prejudicial and wrong. Therefore, I decided to go back to the Bloomington, MN Home Depot to talk to the manager at that store to see if he had any concerns. He listened and seemed to have a legitimate concern and wanted to check into it. However, I have not heard anything as of today. As a rule, I am not a complaining person. I only speak when I see something really good or bad. Actually, the day of that visit I went home and emailed the company about how helpful a young employee from Texas was in helping us with our purchase of lumber. But as a woman and feeling very confident in my decision making ability, I take offence that I need my husband present to make a decision about a bathroom-remodeling project. Your policy NEEDS TO CHANGE!!! After researching where to post that your policy needs to change I've run across numerous letters from other customers on other issues. After reading several letters, I think Home Depot has a much bigger problem concerning both its customers and employees!! I'm glad I don't own Home Depot stock.