King Soopers W. Colfax Lakewood, CO. Complaint - Poor customer service
LAKEWOOD, COLORADO -- I waited in a ridiculous line where the desk manager was beckoned on several occasions to help with overrides and did not offer any help to calm the line.
Once I reached the desk and began to have the desk person (Jeremy) fill out the paperwork needed to rent a carpet cleaner, he realized that the model I was after wasn't available. There were 3/4 other models sitting there BUT I could only receive one of those at the higher rate.
By this time another manager stepped behind the desk to calm the line of frustrated customer's and would not grant me the model available for the model that wasn't in store. She told me I could wait until the one's from the weekend were returned.
Furious, I spoke with the mini desk manager who told me she wouldn't have a problem satisfying the issue BUT the woman that would not agree to my terms was her boss. SO I waited AGAIN for apparently another manager to no avail.
I WILL NOT STEP FOOT IN THAT STORE AGAIN! I waited over an hour experiencing the most abysmal CUSTOMER SERVICE!!!
Without your customer's you have no business....