OVERSTOCK.COM Informative - WHAT A RIP OFF - Southern Telecom 2.4 Ghz Cordless Phone
DOT COM -- I made my first (and last) purchase from Overstock.com last week. I purchased a Southern Telecom 2.4 Ghz Cordless Telephone.
I received the phone yesterday morning and have been charging it for well over 24 hours (recommended charge time is 12 hours).
The phone will not hold a charge. It is obviously defective merchandise. I took the battery to radio shack to buy a replacement (which I shouldn't have to ITS BRAND NEW). They have to special order the battery!!!
I try to see what the return policy is, and they want to charge me $4.95 to return, 15% restocking fee plus I have to pay shipping (both ways!!!).
This is unreal.
To top it off since I paid through PAYPAL, they refuse to grant me a refund. I have to take an instore credit. I won't be purchasing from Overstock again.
I will be filing a complaint with the Better Business Bureau as well.