Enterprise Rent-A-Car Complaint - Wrongful charge by Enterprise rent-a-car
CHICAGO, ILLINOIS -- Hi,
I'm gathering info about Enterprise's wrongful charge in anticipation of a possible law suit. If you have similar experience please respond this post. Please see the details in the following letter to Enterprise.
Dear whom is concerned:
I'm an attorney and I'm writing about a wrongful charge on my account in the amount of $335.42. Here are the details of the transaction:
I rented the car on a Fridy (Feb 9th) for a day, and was told to return the car to the parking lot and drop the key at the dropbox in the parking lot cause the renting office would be closed on Saturday. I returned the car around 3:30pm on Sat, dropped the key as instructed. Later on, i found out i was charged for three days instead of one (Saturday and Sunday and Monday). I called the rental center and they told me they charged for three days cause they "have no proof the car was returned on Sat", and they refuse to take off the extra charge after lengthy explanation.
I hope this is just some misunderstanding, not an outrageous breach of good faith on your part. I have witness who returned the car with me on that day who is willing to testify.
I've been trying to resolve this with you in the span of 5 months but have been simply ignored so far. At this point, I'm willing to pursue this through any possible means. I've already done some research online and I want to inform you there are more than a few reports on this kind of wrongful charges by Enterprise stores. I'm happy to provide the poof if needed. I hope to resolve this amicably but if necessary I'm willing to see into the possibility of bringing a class action. Please response by email at your convenience.