Quest Health Plans Informative - Quest Health Plans Poor Service

Review by To Be Heard on 2007-07-31
COLORADO -- I contacted Quest Health Plans in Colorado for health insurance quotes. I spent quite a bit of time providing information and faxes to [name removed], who was very eager to get me the best insurance to meet the needs of my small business. After waiting for over 2 weeks I still did not have any quotes. Finally got in contact with [name removed] and he tried to tell me he had emailed me the quotes (apparently without any follow-up). During our conversation it became extremely obvious that [name removed] had not put any quotes together for my small business. He became rude and tried to put the blame on me. I hung up without getting any quotes from him. In my opinion, Quest Health Plans is unrelaible and somewhat "fly by night". The corporation records show the company is not incorporated but has a name reservation through a Quest Mortgage Company. Seems [name removed] is a jack of all trades, trying to make $$$ through mortgage and insurance - whichever, he can make a buck on today. Luckily I had contacted another agency who has been on top of things and actually has been eager to earn my business.

Lesson: Don't rely on Quest Health Plans to get the job done or to recommend appropriate coverage.

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