MCI/Worldcom Informative - A Scam - Inmate Calling
UNION CITY, GEORGIA -- Whatever happened to just having the ability to accept a collect call on your phone? Dealing with MCI is a joke. It took forever to fax a copy of my bill to them, which is required to setup some account so they can bill you for the collect calls. The faxing took about 2 weeks. Either the line is busy or only some of the pages will go through on the fax.
The next step is to call to get an accont setup. Well this is another joke! The company is always experiencing high volume and just disconnects your call. A mess......
I have been trying for 3 days now to get through to someone so they can setup some account. I still don't understand why I wasn't given the opportunity to pre-pay for the phones calls the first time and only time I spoke with a live person instead of faxing a phone bill AND a utility. Who's the inmate here?
Is it a crime to want to speak to a loved one that's in prison? I feel like I'm the one that's imprisioned. If they don't want the inmates to have calling privileges, then TAKE IT AWAY!!!!! But don't have us wasting our time calling and faxing dealing with an inefficient system. What a waste of time!!!!
This just the beginning of my letters. I'm going to write letters to every government agency until I get a response. I don't care if I'm dealing with system setup for inmates. Human rights are HUMAN RIGHTS!!!