Humana one Complaint - Humana one is a rip-off
KNOXVILLE, TENNESSEE -- I feel it is my duty to tell of the gross incompetent and deceitful nature of the Humana One. My first claim was while I was out of town in California - I called the 1-800 number and was given 3 doctors I could see. The first one was an emergency care in a Longs Drug store and had been closed for months - the other was in another town 45 minutes away - when I got there I was told they would not see me they were not seeing any new patients . The next office was now over 1 hour away I had given up hope considering I was in a taxi.
Then I was going to have my physical - ALL of the doctors on the Humana One site did not take Humana One anymore - So I called the customer service and had them find me a doctor. They found one 45 minutes away - and so I go - only to find out that a pap smear is not covered. So I have to pay 250.00 for a women’s wellness exam. I was something I asked about when I signed up for my coverage - please be aware that they have not paid for any of my 2 doctors visits - so I paid 2,000 for insurance that has cost me over 400 in doctors charges- I shudder to think what would have happened if I had a medical emergency that was very expensive.
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