Lampasas, TX McDonalds Complaint - TERRIBLE SERVICE
LAMPASAS, TEXAS -- This is in regards to McDonalds in Lampasas, TX. My husband and I, and our 3 children went into McDonalds on 7/31/2007. After we ordered and ate our food we decided to order McFlurries as we were leaving. We got our ice cream and the cups were only half full. I sent the kids back into the store with the cups to get them filled up all the way as I stood right outside the door watching them. My kids stood at the counter for 5 minutes with 3 employees standing in the area of the registers. Nobody EVER waited on them!! I finally entered the store and asked if anyone was ever going to wait on my kids and explained to them that they had stood there for 5 minutes and 3 employees were standing there doing absolutely nothing and we wanted our cups filled up the way they should have been in the first place. I asked for a number to call and make a complaint and they could not provide me with it. It convieniently was nowhere to be found. Most buisinesses have a complaint number posted in the store, but not this one. I was told to call the store tomorrow and speak with the store manager. My daughter said the employees looked right at them a couple of times and completely ignored them. This store was being ran by a bunch of kids that didn't appear to be trained very well. As long as there aren't any adults there to supervise a bunch of kids, I guess that's the service HOMETOWN and OUT OF TOWN customers can expect to get from the Lampasas McDonalds.