Kentucky Fried Chicken Complaint - KFC Resturants and Corporate not Customer Friendly
MEMPHIS,, TENNESSEE -- I used to frequent 4 different KFC'S. As of June this year I vowed to never visit another one ever again, despite the fact that they are the only chicken franchise my whole family eats. My main three reasons are:
Reason one: THE ORDER FILLERS CAN NOT COUNT. My paid for order and 15 pieces had 9.
Reason two: THE ORDER FILLERS DO NOT KNOW THE PARTS OF A CHICKEN. The nationally advertised LEG AND THIGH ONLY Bucket had WINGS AND BREASTS==Despite the fact that when I asked the order taker if I could get more legs than thighs and was told they could not substitute.
Reason three: I have called the corporate phone number on my receipts 3to 4 times with in the months of April and May to complain. It is automated. You are constantly punching in #s on your phone. I answered yes to being called back by the store managers==NONE EVER CALLED. (I have yet to find a Customer Service Website to write)
IN OTHER WORDS THE COMPANY HIRE DUMMIES AND LIARS WITH NO PEOPLE SKILLS AND OBVIOUSLY CORPORATE DOES NOT CARE TO HEAR ABOUT THEIR LOUSY SERVICE SKILLS. SO WHAT DOES THAT SAY ABOUT THEIR INTEGRITY AND RESPONSIBILITY TO THEIR CUSTOMERS? I CAN AND WILL BE FRYING MY OWN CHICKEN. LIKE KFC's ATTITUDE, MY FAMILY WILL JUST HAVE TO GET USED TO IT AND LIKE IT!!