Thompson Lexus Complaint - Work not needed - Integrity of Service Department
DOYLESTOWN, PENNSYLVANIA -- I was at Thompson Lexus (Doylestown, PA) for a routine oil service. I was called to service area and told my car needed a main seal gasket. My car was no longer under warranty. I was told it was a very labor intensive job and would cost approx $1,000. I said that I did not want to have work done at current time. I was lectured about how my engine could be destroyed and it had to be done now. I held my ground b/c I had no oil leaks in my garage. I took my car to an independent garage and was told my main seal was fine and not leaking like I was told by Thompson Lexus.
I am now confused so I went to Wilkie Lexus and was told my car was not leaking oil and did not need a main seal gasket.
Either Thompson is not capable of doing work or I was lied to. I suspect I was lied to. It has now been slightly over a year and my car is fine. Shame on you Thompson Lexus!