Vonage Complaint - Vonage gave me someone elses phone #
PHOENIX, ARIZONA -- I singed up for Vonage service in 2005, for my home. No problem, it was ok. We could only use it on one phone, but we dealt with it.
So, about 6 mos ago, I got another number for a biz that I was in the process of starting. I figured I could reserve a number and start working on getting things going. I had literature published, advertising, etc... and started handing out my phone #, and today I come to find out, that when I call my number, it rings at someone elses house!
This person had vonage at one time, and switched to Qwest (local phone co). So, now after being on the phone with vonage for 2 hours, they tell me they have to get in touch with the person that has this number, to see it they want to give it up... (Right!!! that's going to happen!!!). This person has had it about 2 years, so they said.
So, I'm waiting for Vonage to call me back to see what they want to do. Meanwhile, I've go to go out and do major damage control, and save my business!!
Then there's the 911 setup. Who's address are the PD/FD going to go to, if someone calls 911?
Anyone know any good lawyers out there?