Mcdonalds Corporation Complaint - Mcdonalds Owner Thinks She Can Treat Anyone Anyway She Wants...I Don't Think So!
MISSION, KANSAS -- I work for a small company, so when ever someone goes for lunch, they usually take everyone else's order such as I did on 8/02/2007. After ordering 2 chicken sandwiches and a Double Cheese burger plain, I picked up my order and drove back to work only to find out that they forgot 1 chicken sandwich and LOADED the double cheese burger w/ "Big Mac" sauce and pickles. Obviously I can understand if you mix up an order or two, but this is a common "mistake". I drove back and decided to go in to correct the orders only to get nothing but ATTITUDE from a lady in gray slacks, which must have made her feel very important, because when I explained that this happens all the time she told me I could go somewhere else and let me know exactly where another MCd's was. She told me that I needed to move away from the counter before I had even gotten my food!! I stayed as calm as I could and refrained from using any foul language while she continued to patronize my friend and I. Taking as much attitude as I left. When I returned to work I decided to call the store and get the managers name so I could call the 1-800 number on the bag to complain only to find out she was the OWNER/OPERATOR! Unbelievable!!! What kind of a person says to actually take my business else where when I did nothing wrong? After speaking w/ a gentleman at the call center he said that my complaint would be handled by the McDonalds Franchise and I would be contacted w/in 48 business hours. I hope they do the right thing. I WILL call just to follow up.
I just thought other people should know that the McDonalds located on Roe in Mission KS is an AWFUL fast food joint and if you think the employees are bad, you should have to deal with the MANAGER!!!