Amazon.com/Chase Bank/ShoppersAdvantage Complaint - Deceptive Business Practice
Sometime ago, I responded to Amazon.com's offer of an Amazon VISA card. Immediately I was deluged with solicitations from Chase Bank for other services. It was annoying, but not so bothersome as to cause me to cancel the card.I made some purchases, bur eventually had a small credit due to returned merchandise. I made no further purchases for several months, and then received in the mail an unsolicited refund check for the amount of credit.I cashed the check.
On 7/31/07, I received in the mail a Shoppers Advantage membership card, which I had not requested. Ordinarily, I discard such materials. However, by luck I read the accompanying letter and found that my unsolicited "membership" began immediately, and that unless I cancelled the "membership" within 30 days, I would be billed a "$59.99 6-month, or the then-current membership fee, automatically..."
I of course called the cancellation telephone number. I was told that by cashing a credit refund check from Chase Bank, I has been "automatically" enrolled in Shoppers Advantage. I insisted upon cancellation and was told that my membership would be terminated.
I feel that this business practice is greedy and deceptive at best, and fraudulent at worst, Maybe even illegal. I'm outraged that Amazon.com would participate in such a scheme. Previously, I had been a great admirer of Amazon.com. No more!
I am a senior citizen on a fixed income. An unexpected bill of "$59.99, or the then-current... fee" would be quite a blow to my budget. The same would be true of any individual or family trying to make ends meet. It seems likely that Shoppers Advantage is counting on the tendency of consumers to discard such mailings without reading them. Surely Amazon.com's loyal customers deserve better than to be delivered unawares into the hands of sleazy business partners such as Chase Bank and Shoppers Advantage.