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Neutrogena Corporation Informative - Neutrogena's Sun Screen - Neutrogena Sun Screen with Helioplex
Neutrogena Sun Screen with Helioplex
FLORIDA -- Ultra-Shield Dry-Touch Sunblock SPF 70 with Helioplex. Be very careful. It stains your clothes and towels! Neutrogena is aware of the problem, so if it happens to you, call them. I have received a refund check and am going to send them invoices for clothes that were ruined. They required that I try taking them to a dry cleaner, which I did. They cannot remove the stains. So that bill will be added to the cost of the clothing.
I will let you know if they pay everything.
FINALLY - I can gladly report this is resolved.
Here it is November 30th, but I have a check from them for the cost of the dry cleaning! I had to call them last week and ask them why I hadn't heard from them, but that's all it took. So, they get a thumbs up for responding to my complaint. The stains did come out with the dry cleaning, but after washing the cotton shorts, the stains are slightly visible again. Just be careful using the product, and clean off your hands before you touch anything!
I will let you know if they pay everything.
FINALLY - I can gladly report this is resolved.
Here it is November 30th, but I have a check from them for the cost of the dry cleaning! I had to call them last week and ask them why I hadn't heard from them, but that's all it took. So, they get a thumbs up for responding to my complaint. The stains did come out with the dry cleaning, but after washing the cotton shorts, the stains are slightly visible again. Just be careful using the product, and clean off your hands before you touch anything!
Comments:
Posted by doescustomerserviceexist? on 2007-08-04:
I really want to know what happens, please drop me a line.
Also before any stain sets, with pets and kids myself, I've gotten blue-berry smothie, paint, koolaid, poop stains, ext., 2 many to list, out of my white carpet with NATURES MIRIACLE. I swear by that stuff it's amazing.
They say to use it before any other cleaners and it's true my husband used another floor cleaner resolve first one time and it made the stain set. Natures miriacle got it out still, but with a lot more elbow greese.
Also before any stain sets, with pets and kids myself, I've gotten blue-berry smothie, paint, koolaid, poop stains, ext., 2 many to list, out of my white carpet with NATURES MIRIACLE. I swear by that stuff it's amazing.
They say to use it before any other cleaners and it's true my husband used another floor cleaner resolve first one time and it made the stain set. Natures miriacle got it out still, but with a lot more elbow greese.
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