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LG Electronics Inc. Complaint - Defective ice maker/ horrible customer service

Review by LG hater on 2007-08-04
I bought this fridge in October 2005, by March the ice maker was leaking water down the side and on to the bottom shelf creating an ice rink.

It was repaired under warranty and it was fine for a while. When it started doing the same thing about a year later I called LG and was asked to test the icemaker while on the phone after being on hold for ever, they would not send a repairman. Since then I have called several times but have gotten nowhere. I have surfed the web and found I am not the only one who has had the same problem and there is a design defect.

I paid a small fortune for this crappy fridge and the icemaker is only good for making small ice rinks.
Comments:2 Replies - Latest reply on 2007-08-04
Posted by dude in lude on 2007-08-04:
just the other day my LG stopped making ice too. I can see that water is going to the maker, Ive not called LG yet but will on Monday. I have the model with the freezer on the bottom. I will do some more research over the weekend to hopefully be able to get this resolved.
Posted by Anonymous on 2007-08-04:
Sorry i have NO experience with the LG brand,but it sounds like its overfilling.With some icemakers you can manually adjust the water flow.
Usually under the coverplate.

Id try and get a local company out to take a look.


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