Simply Wireless Complaint - Misleading Rebate Offer
FT. LAUDERDALE, FLORIDA -- Do not be enticed by a offer from Simply Wireless for a $100 rebate. I was and now I have the phone but no $100 rebate!!! First of all, after you get the phone with the rebate forms, you find out it is not an immediate rebate. You have to wait 7 and then 9 months for two $50 rebates. After what I thought was 7 months, I sent my phone bill in and, several weeks later, the rebate was denied because, according to them, I sent the wrong bill in. They said I sent the 6 month bill in. So I copied the next month's bill and sent it in. Several weeks later, again, it was denied because they still said it was the wrong bill. I e-mailed them and they said they would look into it. Several weeks later, it was denied again because they said it had to be on a $39.99 or more plan. Well, it is part of a family plan--which is $89.99! I just called them about this latest denial and they said the actual phone had to be on that plan. My phone is the $9.99 add on. By the way, of course I would not have gotten approved if I sent in my 9 month bill. Wouldn't it have been nice to find out my phone was not eligible after I submitted my rebate form the first time? So, make sure if you are ever going to get a rebate, it is immediate and not a bunch of rules that will keep you from ever getting it.