Auto Parts Giant Complaint - Ripped Off
RUTHERFORD, NEW JERSEY -- I placed an order for a new camshaft and was charged immediately, 'customer support' (some guy named manny handling everything himself and frequently rude/evasive/even hanging up on callers) told me the order would be in my hands in 8 business days. Acceptable. I was charged immediately, and told it was shipped. Called after the 8 days, and was told it had never shipped but would that day. It never shipped at all. I filed a better business bureau complaint, and was told they could do nothing for me after a long exchange with the company, but the company offered me a refund when they had assurance I didn't have the product - which I never got.
Their service line now denies this ever happened.
They also have not answered any emails or other attempts to contact.