Erie Construction Complaint - Scammed by Erie Construction Saleman - Roofing Installation

Posted by Hugh_Jorgen on 2007-08-07:

RUN! Don't walk from these folks. The old "let us use your house as a showplace" scam is one of the oldest out there in the home improvement business.

Posted by shawnp80 on 2007-08-07:

Good job CJ. Most people would have said screw it, signed the papers and complained about it on here after the fact. It only cost you 27 bucks but could have been a lot worse. I voted this review "Very Helpful".

Posted by Stew.old on 2007-08-07:

I echo my associate shawnp80's view on this one and I too voted it 'Very Helpful'.

Posted by poppapia on 2007-08-08:

You could have received a refund and saved $27 by invoking your three day right-of-recission, which must be given since this sale was made in your home. At least you cancelled the contract when the terms didn't agree with yours.

Posted by Right on the Mark... on 2008-07-14:

I too read about Erie Roofing with the metal roof that looked like a cedar shake roof. I phoned and the company sent out a salesman who did not come until 8:00 and did not leave until 11:00. This guy said he was an ex marine and tried to bully us into signing the contract. He even offered us a $1000.00 prepaid credit card once the contract was financed and processed. I was so taken back by this guys tactics that I had to be firm with him and told him I was sorry if I mislead him by asking him to come out and quote us a price. This company is corrupt. Do not even let them into your home. We had a terrible time getting rid of this salesman and he even started intimadating my husband. Our young children were scared because they knew the situation was something that was not quite right. When I went into the kitchen where our young children were waiting for us our one son asked if he should call the police. I told him not to worry, I would get rid of him. I told the overly aggressive salesman that he would have to leave and that if he did not I would not even consider this company in the future. He finally left. My husband and I felt violated and then we figured it out the next day that this was a scam attempt to sell a roof at a huge price (he didn't even bring samples of the metal roof and attempted to sell us a regular roof). What they do is come late and then wear you down so that you will sign just to get rid of them. I thought about calling Erie Construction to complain, but then I thought this was a much better approach. This company needs exposed and the BBB better do something about it quickly. Don't even let them in your home.

Posted by wsc rg on 2009-02-05:

I will tell you the salesman never lied to you. the banks that this company works with charge different rates depending on your credit score.The salesman quotes you off the banks fact sheet based on an interest rate if 14%. As the salesman probably told you you never have to go with there financing you can always get your own if you do not agree with the terms, wich is always recommended.And im sure you never had a problem getting out of your contract.And as for the sales rep who offered a thousand dollar gift card ,that had to be approved by a sales manager, and is a gift from them to you. sorry if they stay late they are only trying to help YOU with YOUR home. Remember you called them to come out and give you an estimate not the other way around.

Posted by romerje on 2010-01-08:

clearly wsc-rq either works for the company or hasn't been through a beyond pushy salesperson before!

Posted by T1357 on 2010-02-23:

Dec09/Jan10, saw the ad in Buffalo newspaper for eligible homes that need a roof. Called immediately because my roof NEEDS to be replaced and can't get a roofer to do the job in a Bflo winter. Liked that ad said metal roof can be installed in Winter. Made an appt for a Saturday. Friday, girl called to confirm appt. Called her back, she asked to change appt to an hour later same afternoon. Sure. Then she called that evening and said had to cancel, man is sick. Called back to reschedule for following Sat, same time. Got stiffed completely! Called to reschedule (now you're asking yourself if I'm stupid - but I NEED a roof and I'm in a busy residential area and figured mine would be a great showhouse so I could get a great deal!). Girl said most appts are in the evening and they can still measure at night. So I agreed to an evening appt. Young guy shows up on time, cup of coffee in hand. Sits down and I tell him I need an estimate, don't have a lot of time. Had a lot of time last two saturdays that I set aside. He apologizes. Yada yada yada, he needs 3 hours; has to show presentation which he didn't even bring into the house with him. Tells me he can't really measure unless he has all this time (my house is 1200 sq ft) and he can't give me a price. Then why was he there?? He's strictly a marketing guy that must get $$ for hours spent talking. I explained he has a customer in front of him who NEEDS and WANTS a roof, just give me a price. Told him I don't need to be there for him to measure, but he couldn't seem to figure out how he would get a quote to me. I suggested mailing (he's at my house, has address) or phoning, has my number! Then I told him if he wants to see me a roof, he should have sent a salesman not a marketing kid! He stayed behind (outside) when I left the house, pretending to measure, but I've never heard from him again.

Posted by bp7 on 2012-01-20:

Horrible company! I am single mom with two kids, ages two and five. The reps came at 6:30 and didn't leave until 9. My kids were tired, I was tired, and they still didn't leave. They wanted me to sign for the quoted 'reduced price' even though I insisted I wouldn't commit to anything without taking time to think it over. I wonder how long they would have stayed if it hadn't been obvious that my kids were done for the day. I don't know how the people that work for this company can sleep at night.

Posted by Bob on 2012-03-16:

I told them I might want new windows,but not for at least a few years when they said they would inspect and give me a quote. They haven't bothered me since....I guess they knew who they were dealing with.... You don't take 'No' for an answer? You will if you deal with me!

Posted by THoulih on 2012-04-23:

Glad I read these. I think I'll stay clear of this company

Posted by dekrainstaller on 2012-06-18:

This company prays on those who lack knowledge and the elderly. See I used to install these shit roofs for this crap company. Want a quality roof look through your local BBB website. Don't believe the hype that these sales reps feed u.

Posted by D. Masak on 2012-09-09:

Sure glad I read all these complaints on this company. I have a "Metro metal roof" on my home, and it is what I really want, but cannot find anybody to install new roofs on a cottage and garage using this great metal roofing. I finally was about to give up and try some other companies
product. I saw their ad in our small town paper and was just about to call, but decided to check them out first.....Boy , am I glad I did.....
anybody know where I can find a Metro Roof Product
installer?

Posted by Intimidator on 2013-02-12:

Whatever the Erie salesmen are trying to give you free they have fluffed into the price 3 times. First time is actual price, and 2nd and 3rd time is so those two cancel eachother out but the orginal price for whatever they are giving you supposively free is still in the price. When they come up with a price ask them if that includes fluffing and kick them to the curb. They are no better than the next compnay. I know first hand due to working for them for a very short time and i was sent to an appointment/lead i didn't have the gas to go to, and then was stranded by them 2 hours away from home with no money or gas. And that was with them knowning i take care of an elderly parent. So..... buyers beware!!

Posted by WiseConsumer on 2013-05-10:

I'm glad I looked into this company before calling the ad in the paper. Definitely will skip them! Thanks all of you for posting your experiences!