Office Depot Inc Informative - Sold a Previously Registered Computer
PITTSBURGH, PENNSYLVANIA -- We bought a computer a year ago, but had a house fire, so never had internet. We now have internet access and tried to register the computer. Turns out that our "New, Floor Model" had been registered to someone else 6 months before we bought it. We wondered why we never got the rebates that we sent in for. Turns out we can't get them since we didn't register the computer first. No one is willing to help us and the store manager hung up on me. This store is at the Waterfront in Pittsburgh, PA. My work tech guy said that the person who registered it probably worked at the Office Depot and sent in for the rebates himself.
HP has told us that we purchased a used computer.