DHL Complaint - Reckless attitude shown DHL (IRAN,SINGAPORE)
SINGAPORE, TEXAS -- I do not know if i am sending this to the right department or not. This mail is about the reckless attitude shown by DHL. I am extremely disappointed by the service of DHL. My sister had sent a courier 2nd August 2007 and she was made to believe that the courier will reach IRAN with in 5 days today is 8th of August and still i haven't got the courier and she had paid a huge amount of 100$.
My tracking number :1023324503
And the web tracking still show that shipment is picked up at Singapore. These are documents which contain my Singapore visa which is really important as i have to go to Singapore. When i called the customer service there they gave a reckless answer saying they do not know and even DHL Singapore has also given the same answer. I seriously do not understand what kind of service you are giving to the customers after paying such huge amounts. We are unable to track where the package is also.