Macys Credit Card Complaint - Macys Credit Card Fraud
Macys Credit card fraud.
It happened to me, the Macys credit card fraud.
I am writing this to alert anyone reading of this of Macys fraud department.
It works like this, when you buy any products from Macys they ask you
if you want to signup for their card service, if you say yes, they try to put
your new purchase on the new card so that it gets activated immediately and you become liable to use it. I had given them my existing credit card, I don't know why they put the charges on the new card.
I called their customer service to remove the charge from their card and put it on my card. They went ahead and closed it and put a balance on my credit report. All without informing me or contacting me.
I paid their card balance in full this is after they charged me a hefty penalty fees they won't send me a itemized bill. The penalty amounted to 271$, for a charge of 46$. The Macys customer rep said that I should not have paid without getting a itemized bill, completely side stepping the issue.
I think I am legally entitled to an itemized bill. Please can anyone reading this advise me.
Macys really hurt my credit score. And now after having paid them for an year , they won't update my credit report. I call them get transfered from department to department.
In retrospect , any card which is offered in a Shopping mall is risky, this is to all teenagers and youngsters.
Hope that helps