Dish Network Informative - Be careful of promotion deals with dishnetwork
BOULDER, COLORADO -- I called up dish network to get service because they recently added setanta sports, which will be showing the rugby world cup this year. I went through the process of giving all my info and got approved for a promotional deal.
The installation guy came over and couldn't install the dish because he couldn't electrically ground the system. Dish network told me to call a local dealership to install it because local installers have a more relaxed policy on safety. They didn't say that exactly, but that is what they meant.
So, I call up a local dish installer company and they agreed to install dishnetwork service for me and I get the same promotion as before. However, when they tried to put my info into the dish network dealership website, the website stated that I didn't qualify for the promotion because of my credit score (I only just moved to the US so I have no credit history).
So, I called up dishnetwork and they said, "...oh you don't qualify for the promotion because your credit score is too low. If you buy the dish and receiver than you qualify". I replied, "...but I qualified before and the dishnetwork guy actually came over to install, but there were electrical grounding issues?" After some silence I was told they couldn't comment on why I qualified before but not now.
Anyway, after reading around the web I think I have figured out what was going on: If the origin installation guy had successfully installed the system, I would have been charged the cost of the hardware when I activated in order top get the promotion. The Dish network lead me to believe I qualified for something that I didn't and were not going to tell until after I activated their service! Unbelievable, thank God he couldn't successfully install.
By the way, they still charged me the $49.99 installation fee, even though they didn't install anything! They told me I should get it back in 7-10 business days, but I'm holding my breath.