Sprint Complaint - Closing Account With Sprint
WEST VIRGINIA -- I hope to see Sprint lose all their customers and I think that they will very soon. I called to close my account with them and was told that since it was 2 days since the month ended, that I had to pay another month..very rudely, I May add. So I paid the extra month, as soon as it was up, went to the Sprint store and paid the early termination fee and the last bill. Today I received a bill for 26.00. I called sprint, waited the mandatory 20 minutes on hold, and was told that it was from a previous bill that was over $100.00. I had never had a bill that high from Sprint. I wonder if it is legal for them to charge that extra month when you are already paying $200 just to get rid of their terrible service. I always tell everyone how terrible their service is and also advise them to go to any phone company other that Sprint. I don't think I have ever been screwed over so badly as this company has done.
SPRINT IS TERRIBLE. Good luck if you plan to try to get rid of them! I will never, ever use them for anything again and neither will anyone that I know.