Victoria TX Super Wal-Mart Informative - Checkers and personel
VICTORIA, UTAH -- My daughter and I went into the Wal-Mart in Victoria Tx and had a six week pug puppy. I was informed at the door I couldn't take the puppy in unless it was a seeing eye dog.I understand due to food and health issues. One of the managers told me that I could go to the service desk with the dog to return an item. I then went to get what I needed and this checker came up to me and told me that I couldn't be in the store with the dog. I then informed her that I spoke with the manager and it was okayed. I told my daughter to go set in waiting area with him. The clerk began to argue and threatened to call the health dept, and mouthing about the manager needed to inform them if rules were changed, she got on her little walkie talkie thing and kept running her mouth. When I ask her what her name was she came back with "I don't have a f...damn name." and continued running her mouth and threatened to call security and my daughter and puppy were already out of the store. I informed her that I would go get my boys and she wouldn't have to worry about seeing any more of my money or families money in that store again because there are better, cleaner, and a hell of a lot nicer people in the surrounding wal-mart store that even know where and what I am asking for in their store and I cannot say that that has been the case for this particular store. It wouldn't have made me so mad if wouldn't have just spent over $1,000 for school and food there in the last 2 weeks. The garden center has been the ONLY part of the store that actually knows something about what they offer and if they don't the have gone out of their way to find out on products "Not in my department". I hope that client relations can be a mandatory staff meeting.
The store does save me $$$ but I will drive a extra 30 miles to enjoy and get better service.