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AT&T Mobility Complaint - Messed With The Wrong Guy - Data Services

Data Services - Complaint
Review by IBMan on 2007-08-12
I'm a businessman and I travel all over the world. Furthermore, I'm from the greatest city in the world (New York.) and I expect excellence. Anyone who does not give me excellence gets kicked to the curb. The most common phrase I use when dealing with customer service representatives is,"I'm talking to your supervisor. Thanks for transferring me." I have no patience, I have no tolerance for these uneducated bootlickers who are supposed to solve my problems. I tell these monkeys that this is for a business and it means nothing at all to them. If I'm having problems with my Blackberry which I need to get my e-mails INSTANTLY! You do not spend an hour on the phone with me and then tell me I need to speak with my IT department because you've "exhausted troubleshooting." Thats not gonna fly, my friend. I do everything I can to get people like that fired and standing in the unemployment line. I have more money than you. I have more education than you and you better know your place. I will say without shame that I've made customer service reps cry. I don't care. I'm better than they are and they ought to know that their job is to solve my problem to my satisfaction no matter what.

I spend a lot of money and until I get competent service, "I wanna speak to your supervisor."
Comments:
Posted by justcuz3993 on 2007-08-12:
LOL! Too Funny! Thanks for the laugh!
Posted by Skye on 2007-08-13:
I agree with Justcuz.

Thank god all New Yorkers are not like that.
Posted by jktshff1 on 2007-08-13:
betcha like jerked chicken also
Posted by MRM on 2007-08-13:
Doesnt AT&T (not only Sprint) drop their customers if they call their customer service very often.
Posted by PassingBy on 2007-08-13:
Another spoiled brat A-type.
Posted by Starlord on 2007-08-13:
Man, are you a joke or something? I have dealt with jerks like you before and you don't impress me, so you must be trying to impress yourself. You pull that moo poo with me, and you will get told real fast where to get off. Get a clue. Build a bridge, or buy the Brooklyn Bridge, and get over yourself.
Posted by Lidman on 2007-08-13:
This is a joke right?
Posted by Slimjim on 2007-08-13:
You're as much a businessman as I am Jesus. If you were really such a biz exec, you would never talk down about people trying to do their job that way. No, you just another "biz" phony here, all talk and a paper route.
Posted by Stew.old on 2007-08-13:
*Wiping tears from eyes*, IBMan that was the most beautiful sentiment I've had the pleasure to read on my3cents. It's balls to the wall tactics like that which is going to win this consumer revolution for the good guys (customers). I'm inspired, I'm giddy, and I'm orgasmic. I voted your contribution 'Very Helpful'. Thanks for making my day!!!
Posted by Stew.old on 2007-08-13:
Great, Slim, besides claiming to be a rock star, ad exec, business owner and inventor of Llloyd's BBQ you are now claiming to be a messiah? WTF??? I've seen some pretty impressive pathological liars in my day but you sir take the cake.
Posted by rnick821 on 2007-08-13:
When I used to work customer service for an office supply company, I had a doctor in New York City that had this guy's same attitude. He was a first class jerk in every way, shape, and form. My question (to myself) was always, "If you are such a big shot successful doctor, why are you ordering your own office supplies and not having one of your underlings do it."

We finally dropped him as a customer. Made my day.

My thought is, if this doofus is a big shot businessman, why is he dealing with IT issues himself? Shouldn't there be someone in his company that takes care of that for him?
Posted by moneybags on 2007-08-13:
What a jerk. As if his "poo" doesn't stink, too!
Posted by CrazyRedHead on 2007-08-13:
I hope you get fired and have to become a bootlicker yourself, you self important, over inflated jerk.
Posted by jenjenn on 2007-08-13:
IMHO, his name should be "IBAZZ."
Posted by firengine103 on 2007-08-13:
So whats your point? Wait, I got another call coming in, I'll put you on hold......
Posted by Lidman on 2007-08-13:
I run a company and I have fired a few for being "bootlickers" people do not need to be degraded because of the job they do or because there status!
Posted by WaxRash on 2007-08-13:
You Sir are a jerk.I bet you got your a$$ kicked alot(and probably still do)
You need to start treating people with respect you loser!
Posted by Lidman on 2007-08-13:
Steve, that must be a ruff hang over?
Posted by WaxRash on 2007-08-13:
Lids,it was a ruff one.No more drinking for me....until the next time....LOL
Posted by Ponie on 2007-08-13:
I'm underwhelmed.
Posted by jktshff1 on 2007-08-13:
Had a chance to get an all expense paid trip to The Republik of New York.
Turned it down
Posted by abobo on 2007-08-13:
IBMan, if you were are rich and powerful as you assert, it'd be your IT department/guy talking to AT&T and not you.

Troll elsewhere if you please.
Posted by jktshff1 on 2007-08-16:
what do you do when you run across the final person in line that is just as abrasive and arrogant as you?
Posted by ChuckInAustin on 2008-06-07:
So the bottom line is you're important and nobody else is? Tell me something: what do you think would happen if everyone came on the line and asked for a supe? You'd be in a very long queue, when one of the "little people" might've already solved your issue.

So you have Blackberry problems and you want your email instantly? Don't we all? But do you know of anything that works 100% of the time? Are you saying your place of employment (and it may be a 7-11, for all I know) is the only place in the world where stuff never happens? What are you going to do if you have a flat tire on the way to one of your important meetings? Sue Michelin?

I've worked in customer service, and I can tell you that high turnover there is due in large part to a-holes like yourself. People go through weeks of training, get out on the floor with a lot of enthusiasm, and eventually get ground down by the likes of you. So you made a few agents cry? Maybe so, but I'd be willing to be you made a lot more laugh at what an ass-clown you were.

Finally, I'd like to share with you just how well your little "I'm important and you're not" act works. When I was in customer service, I'd bust my ass for anyone who was civil, who was halfway nice. I'd go way above and beyond. People like you? I'd give you what you were due and not one thing more?

Like I said, I'm not quite convinced you're the Master of the Universe, but in case you are, do the world a favor; get a personality transplant.

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