Nissan Complaint - Nissan of Queens...shame on you!
OZONE PARK, NEW YORK -- Beware of the 'ol bait and switch. They lied to me several times. They made me an offer, I clarified the offer and that the offer was on the table for 24 hrs. I went in the next afternoon to purchase the car and I was told that offer was only good while I was there yesterday. When I came to the terms of my actual purchase price I asked that my scratch "prize" now be deducted. He rudely snatched the game card out of my hand saying, 'I can't give you this on the top of the lower purchased price." I was entitled to an extra $500 off the purchase price, but he tried to denied me of that. He then tried to get me to apply for their financing rather than waiting for my loan to go through. When I called the deal off I was given the discount. In an effort to please the customer the "threw in a 3 year service plan; only for me to find out that they NEVER activated the service number I was given. There I was on the side of the road, in the middle of nowhere with a flat tire and the cust. rep tells me I didn't have coverage. I called the salesperson that sold me the car and he told me that I should find a local tow truck company and bring in the receipt for reinburstment. He wouldn't even track down a company for me. Basically he told me I was going to have to deal with this myself. He assured me that the plan would be activated. I called the company to see if in fact it was.....five months after the purchase I still was not covered. They are liars and theives.
In addition they never completed necessary paperwork needed to notify the Nissan Corp that the purchase was made. This prevented them from knowing to notify me of a recall. Air filters were catching on fire and the air delector (which helps with the aerodynamics of the car which effects the MPG)was never installed. The price of gas is high enough and this cost me a lot more money these past six months. Beware.