Dell Financial Informative - New Dirty Trick From Dell Financial

Review by 32031 on 2007-08-14
Over a year ago we paid off DHELL Financial for two computers. This was after fighting them over the same-as-cash deal we thought we had. We demanded and received a paid in full letter for each computer also saying the accounts were closed. We also have the canceled checks. Lo and behind we got a call from them today. They claim the accounts are still open and we owe an absurd amount in interest and late fees. Coming from DHell Financial I was not totally surprised. They wanted me to fax them copies of the letters to prove we paid them off. Their story is that the payoff people don't communicate with them. Right, and I'm the emperor of the world. The guy threatened to inform the credit agencies if we don't pay immediately. I encouraged him just to do that and then said that I was recording the conversation. He immediately hung up.

This has got to be one of the worst scams they've ever tried to pull. The business attorney will be hearing about this if they call again.
Comments:7 Replies - Latest reply on 2007-08-25
Posted by tnchuck100 on 2007-08-14:
PB, please let us know how this plays out.
Posted by Anonymous on 2007-08-14:
If I hear from them again I'll let you know.
Posted by trumania on 2007-08-14:
Why don't you just send the the paid in full letters you received and put an end to it.

It's sounds like your just trying to cause issues for yourself to complain.
Posted by ejack053824 on 2007-08-14:
Keep us informed indeed Passingby!
Posted by Anonymous on 2007-08-15:
The reason I don't send copies is simply because they can't be trusted. The letters were sent by them and if they can't locate their own copies or maintain proper files it's their problem. They don't seem to have any problem with their files when it comes to hounding people for past due accounts when the customers believed that their were paid up.
Posted by Anonymous on 2007-08-17:
No calls from them since Tuesday. Last year they called once a day.
Posted by Anonymous on 2007-08-25:
Hopefully final update on this: Silence.

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