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http://realpages.com/sites/gwinnetttv/ Complaint - TV Rapair - TV Repair

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LILBURN, GEORGIA -- I called Gwinnett TV, Lilburn GA, for in home repair service on two TV sets and was told it would cost $170 for the two. I agreed.

After the service man came and looked at the two he said one would have to be taken to their shop, adding to the cost. He might be able to fix the other one in home but he didn't have a part for it.

When he came back a week later he still couldn't make it work for more than ten minutes - it would also have to go into the shop, again adding to the cost.

Another week later after inquiring, I was told the price for my repairs was now going to be $700+ and the owner of Gwinnett TV suggested I buy a new one from him. He refused my request he return my old sets along with a list of what parts needed to be replaced.

Maybe they just don't know how to fix TVs and he had no way of knowing what was wrong with them, but I think for the $220 that they charged me I should at least know what's wrong with them.

Sincerely,
Arland J Miller
Comments:1 Replies - Latest reply on 2002-11-04
Posted by Anonymous on 2002-11-04:
TV's are a dime a dozen these days..you must be an older person and not to savvy about electronics...TVs should be replaced not repaired unless you have a 5 thousand dollar TV...Seek monetary damages through small claims court if you would like to..dont let these buttheads get away with anyhting.

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