Platte River Cabins Complaint - Platte River Cabins
PINE, COLORADO -- Platte River Cabins had rented me a cabin at their Pine Valley location. The price was $250.00 and after being in the room for approximately 15-20 minutes, I was called in to work. Disappointed that I had spent 250.00 on a cabin that I was unable to use, the Manager on Duty, told me that I could leave now and be charged only a 50.00 fee. I agreed, shook hands with the gentleman, and left. I had not in any way messed up the room or any of the property at all.
Of course, I never saw a refund post to my account. I disputed the charges with the credit card company, but failed to receive the forms that I had been sent by Visa. [name removed] then lied to the credit card company, and has also changed her story several times, imaginarily extending my stay to five hours, and claiming that she had to "make up the room" which is also a total lie.
She also suggested that I "Bill the Charge to the Company" I have this email on file for anyone to see if they would like.
What it boils down to is that [name removed] believes that it is acceptable to lie and cheat in order to make money. Thus far this woman has lied to the Better Business Bureau, Visa/MasterCard, and myself, and refuses to do what her business promised me.
Furthermore, the cabins are about a ONE OUT OF FIVE STARS, I have since then found much better cabins in CO, and while I cant in good conscience say they are terrible cabins, I certainly wouldn't bring anyone there to impress them, its generally run down looking. Oh and the hosts, theres the real reason to avoid Platte River Cabins like the PLAGUE.