Alamo Car Rental Complaint - Citations being sent after 2 years
I received a letter from Alamo this past week stating that I owe them $225 for a citation from over 2 years ago. The Citations Department "claims" they never received any notification until last month. However after talking with the police department who said they sent 2 notices and the law firm who said they sent at least 3 and another collection agency sent multiple. And I am suppose to believe Alamo over all of these people? Alamo claims they get notification years later on many. I can't believe that police departments wait that long. The only reason I heard from Alamo was that the card I used over 2 yrs ago has expired. They took away my right to contest by not contacting me. (per the police department). And now I can't even get any satisfaction from the "complaint" department. They kept me on hold forever and then said they would call me back. I doubt it very much.
I'm not paying this and it looks like I will have to find another rental company. I've rented from them for years!!!